C2 is the most common "unsatisfactory" classification on UK EICRs. It means the condition is potentially dangerous and urgent remedial action is necessary — but danger is not yet present. This guide explains exactly when to assign C2, the most-coded C2 defects in real homes, and what landlords and duty holders must do once a C2 lands on their report.
C2 means "Potentially dangerous – urgent remedial action is necessary". The condition is not causing danger right now but could under foreseeable conditions, such as a fault. Any C2 makes the overall EICR unsatisfactory. In a rented home in England (private, or social since 2025) the landlord must have it put right within 28 days, or sooner if the report says, and send written confirmation to the tenant and the council.
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Key takeaways
01C2 means "Potentially dangerous — urgent remedial action is necessary." The condition is dangerous in principle but not actively harming anyone at the moment of inspection.
02C2 makes the overall EICR assessment "unsatisfactory" — same legal effect as a C1, just less immediate.
03Typical C2s on domestic EICRs: missing main protective bonding, Zs above the maximum for the device with no RCD to rely on, loose or heat-damaged connections, and a missing circuit protective conductor. A plastic consumer unit or missing socket RCD is usually C3, rising to C2 only in specific circumstances.
04For rented homes in England (private, and since 2025 social), the Electrical Safety Standards Regulations 2020 require C2 remedial work to be completed and written confirmation provided to the tenant and local authority within 28 days.
05Code what the evidence supports. Where a condition is potentially dangerous, it is C2 however long it has existed; C3 is for departures that are not dangerous.
06A C2 observation should describe both the defect AND the potential consequence (e.g., "missing main protective bonding could result in dangerous voltages on extraneous-conductive-parts under fault conditions").
01 · EICR Observation Code
What C2 Means
C2 is defined as: "Potentially dangerous — urgent remedial action is necessary." This classification indicates an observed condition that is potentially dangerous and requires prompt remedial action to remove the hazard. The key word is "potentially" — the condition has the capacity to cause harm under foreseeable circumstances, but the harm is not yet occurring.
Same EICR outcome as C1, different timeline
Where any observation attracts a code of C1 or C2, the overall assessment of the Electrical Installation Condition Report shall be recorded as "unsatisfactory". The difference is operational: C1 requires immediate action before the inspector leaves; C2 requires urgent action on a documented timeline.
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02 · EICR Observation Code
The Most-Coded C2 Defects in UK Homes
Across thousands of UK domestic EICRs, the same handful of defects account for the majority of C2 codes. Recognising them on sight is a core competency for an inspecting electrician:
Missing or inadequate main protective bonding to extraneous-conductive-parts (gas, water, oil) — Regulation 411.3.1.2 and 544.1.1.
Missing 30 mA RCD protection on a socket-outlet that could reasonably supply equipment outdoors — Regulation 411.3.3. Elsewhere, missing socket RCD protection in an older installation is usually C3.
Plastic consumer unit showing heat damage or sited under a timber staircase on an escape route. Otherwise a pre-2016 plastic board is usually C3, because Regulation 421.1.201 is not retrospective.
Inadequate disconnection time / Zs above maximum permitted — Regulation 411.3.2 and Table 41.2/41.3.
Loose terminals at consumer unit (visible heat damage, signs of arcing) — Regulation 526.1.
Wiring supported only by plastic clips over an escape route, liable to collapse in a fire — Regulation 521.10.202.
Borrowed neutral between circuits, so isolating one circuit does not make it dead — Regulation 314.4.
Damaged but contained cable sheath where bare conductors are not exposed but the protective sheath is compromised.
Missing earth conductor on a circuit (visible at consumer unit, not yet causing fault).
03 · EICR Observation Code
The C1 / C2 / C3 Decision Rule
Choosing between C1, C2 and C3 is the most consequential decision an inspector makes. BS 7671 and GN3 set a strict hierarchy:
C1 — danger is present right now. Someone can be hurt before the inspector finishes the report.
C2 — danger could become present under foreseeable conditions (a fault, a maintenance activity, a child accessing equipment, a flood). Urgent action is needed, but danger is not yet active.
C3 — the condition departs from BS 7671 but does not create danger now or under foreseeable conditions. An improvement is recommended.
FI — the inspector cannot determine which code applies without further investigation or testing.
One code per observation
Each observation gets the single code the evidence supports. C3 is for conditions that are not dangerous; if the evidence shows potential danger, the code is C2 (or C1 if danger is present).
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04 · EICR Observation Code
How to Record a C2 on the EICR
A C2 observation needs more than a one-line note — it must give the responsible person enough information to commission remedial work without further site visits.
Record in Section K ("Observations") of the EICR with the classification code "C2".
Describe the defect factually: what was observed, where in the installation, the regulation cited.
State the potential consequence (e.g., "could result in dangerous voltage on extraneous-conductive-parts under fault conditions").
Cross-reference the relevant BS 7671:2018+A4:2026 regulation number where applicable.
Recommend specific remedial action (e.g., "install 10 mm² main protective bonding conductor to gas / water service").
Provide a photograph where possible.
05 · EICR Observation Code
C2 in Rented Properties — England 2020 Regulations
For rented dwellings in England (private, and since 2025 social), the Electrical Safety Standards in the Private Rented Sector and Social Rented Sector (England) Regulations 2020 made EICR compliance legally binding on landlords. A C2 on the report triggers a clear 28-day timeline:
Landlord receives the EICR with C2 classification.
Remedial work must be carried out by a qualified person within 28 days of the EICR (or earlier if the report specifies a shorter period).
Written confirmation that the work is done, or that the installation now meets the national standards, must go to the tenant and to the local authority within 28 days of the work being completed. A Minor Works Certificate or EIC usually provides it.
The local authority can also ask for a copy of the EICR, which must be supplied within 7 days.
Failure to comply can result in financial penalties of up to £40,000 per breach.
Welsh, Scottish and NI variations
Wales, Scotland and Northern Ireland have parallel but distinct rented sector regimes. The 28-day C2 remedial window is specific to England 2020 — check the local jurisdiction's electrical safety regulations for the equivalent timeline.
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